Find quick answers to your questions below...
Order Status
Has my order been sent to me yet?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
I received the wrong product.
What is your return policy?
When will my order ship?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
Can I order with an organizational purchase order (PO) or check?
When will my credit card be charged?
Buyer's Guide
Can I copy the music I purchase for other schools, churches, or choirs?
Choral Tracks Custom Recordings
How can I report theft, abuse, or misuse of music?
I ordered my music. When will it be shipped?
What could happen if I copied music from another organization's license?
What should I do if I need more copies than my license allows?
Why is the preview area so narrow?
How do I buy/redeem a gift certificate?
Once I download my purchased score, how do I open it?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?